Hire a Roofing Contractor on the BBB with These 3 Great Tips

Hiring a roofing contractor can be daunting, as you want to ensure that you work with a trustworthy professional. To ensure you hire a reliable professional, consult with the Better Business Bureau (BBB). This non-profit organization evaluates businesses based on their trustworthiness and ethical practices. Here are three great tips to help you hire one on the BBB.

Check the Contractor’s Rating

First, check their rating. The BBB assigns ratings based on various factors, including the contractor’s history of complaints, the length of time they have been in business, and their level of transparency and honesty. A rating of A+ is the highest possible, indicating that the contractor has a history of ethical practices and positive customer feedback. 

However, even a lower rating can still indicate a reputable contractor if they have addressed and resolved any complaints promptly and satisfactorily. Checking a contractor’s BBB rating is a quick and easy way to get an initial sense of their reputation and level of trustworthiness.

Review Customer Feedback and Complaint History

In addition to checking the contractor’s BBB rating, it’s important to review customer feedback and complaint history. The BBB provides detailed information about customer complaints, including the nature of the complaint, how it was resolved, and the customer’s level of satisfaction with the resolution. This information can help you determine if there are any red flags or recurring issues with the contractor. 

Additionally, the BBB provides customer reviews and ratings, which can give you a sense of the contractor’s overall reputation and level of customer satisfaction. By reviewing this information, you can make an informed decision about whether or not to hire the contractor.

Verify Licensing and Insurance

Finally, verifying that the roofing contractor is properly licensed and insured is important. These requirements vary by state, but most require roofing contractors to be licensed to perform work. The BBB provides information about each state’s licensing requirements and a list of licensed contractors in your area. Verifying that the contractor has liability and workers’ compensation insurance is important.

Liability insurance protects you from financial liability in the event of property damage or injury caused by the contractor or their workers. On the other hand, workers’ compensation insurance protects you if a worker is injured on your property while performing roofing work. It’s important to verify that the contractor has both types of insurance before beginning any roofing project. 

The BBB can provide information about state-specific insurance requirements and can help you verify that the contractor is properly insured. By ensuring that the contractor is fully insured, you can protect yourself from potential financial and legal liabilities from the roofing project.

High-Quality Residential and Commercial Work in Springfield

Hiring a roofing contractor on the BBB requires careful research and consideration. By checking the contractor’s BBB rating, reviewing customer feedback and complaint history, and verifying licensing and insurance, you can ensure that you work with a trustworthy professional. Doing your due diligence can save you time, money, and hassle and give you peace of mind since your roofing project is in capable hands.

Looking for a roofing expert in Springfield, MO, for residential and commercial roof installation and repair services? Look no further! We are the top roofers in the Springfield area and are dedicated to providing superior service to our clients. Call +1 417-988-9800 or visit our BBB business profile to hire one of our roofing contractors now!